Folder Redirection Broken Out Of The Blue Windows.Microsoft Office 365 Small Business star 5. It is advisable to review additional information regarding Microsoft 365 backups Opens a new window, as a precaution against unforeseen circumstances and to ensure the ability to retrieve important data in the future. If neither of these solutions work, you can contact Microsoft support for further assistance. Restart your computer and try installing M365 again. Repeat steps 1-3 for "%ProgramFiles(x86)%\Microsoft Office 16" and "%ProgramFiles%\Common Files\Microsoft Shared\Office16". Type "%ProgramFiles%\Microsoft Office 16" and press Enter.ĭelete any folders and files related to Office 2016. Press the Windows key + R to open the Run dialog box. If that doesn't work, you can try manually removing any leftover Office 2016 files by following these steps: Then, restart your computer and try installing M365 again. To do this, go to the Control Panel and click on "Programs and Features." Look for any Office 2016 applications and uninstall them. One solution is to try uninstalling Office 2016 completely from your computer before reinstalling M365. It sounds like there may be remnants of Office 2016 left on your computer that are causing the Mail icon in the control panel to still show as Outlook 2016.
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